Privacy Policy for Auto Repair Shops

1. Information We Collect

1.1 Shop Information

We collect the following information from auto repair shops:

• Business Information: Shop name, address, phone number, email, website
• Contact Information: Owner/manager name, role, direct email, mobile number
• Service Information: Services offered, specializations, warranties, pricing
• Media: Shop logo, photos from Google Places, uploaded images
• Verification Data: Email and phone verification codes
• Google Data: Ratings, reviews, business hours, location data
• Platform Usage: Login times, quote responses, customer interactions

1.2 Automatically Collected Information

• IP addresses and device information
• Browser type and version
• Usage patterns and platform interactions
• Location data (when permitted)

2. How We Use Your Information

We use collected information to:

• Create and maintain your shop profile
• Connect you with potential customers
• Send quote requests and notifications
• Process payments and manage billing
• Verify your identity and business legitimacy
• Improve our platform and services
• Comply with legal obligations
• Prevent fraud and ensure platform security

3. Information Sharing

3.1 Public Information

The following information is displayed publicly to customers:

• Shop name and address
• Public phone number and email
• Website and business hours
• Services offered and specializations
• Shop logo and photos
• Customer reviews and ratings

3.2 Private Information

Your direct contact information (personal email and mobile) is kept private and only used for:

• Sending quote requests
• Platform notifications
• Account verification
• Customer support

3.3 Third-Party Sharing

We may share information with:

• Payment processors for billing
• Email and SMS service providers
• Analytics and marketing platforms
• Legal authorities when required by law

4. Data Security

We implement appropriate technical and organizational measures to protect your information, including:

• Encryption of sensitive data
• Secure data transmission (HTTPS)
• Regular security audits
• Access controls and authentication
• Employee training on data protection

5. Your Rights

You have the right to:

• Access your personal information
• Correct inaccurate information
• Request deletion of your account
• Opt-out of marketing communications
• Export your data

6. Data Retention

We retain your information for as long as your account is active or as needed to provide services. After account termination, we may retain certain information for legal compliance and business purposes.

7. Contact Us

For privacy-related questions or requests, contact us at:

Gearny, LLC
Email: privacy@gearny.com
Address: 1755 Crescent Plaza Dr, Houston, TX 77077