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Help Center

Get the support you need for your Gearny experience

For Drivers

Need help with quotes, bookings, or your repair experience?

Email Support
support@gearny.com

We respond within 2 hours during business hours

Common Questions:

  • • How do I get quotes from mechanics?
  • • What if I need to cancel my request?
  • • How do I choose the right shop?
  • • Payment and billing questions
  • • Technical issues with the platform
Contact Driver Support
For Auto Shops

Need help with your shop account, quotes, or platform features?

Email Support
shop-support@gearny.com

We respond within 2 hours during business hours

Common Questions:

  • • How do I submit quotes to customers?
  • • Managing my shop profile and services
  • • Payment processing and fees
  • • Customer communication tools
  • • Account settings and preferences
Contact Shop Support

Response Times

Business Hours

Monday - Friday: 9 AM - 6 PM CST
Saturday: 10 AM - 4 PM CST
Sunday: Closed

Response Time

We aim to respond to all support requests within 2 hours during business hours. For urgent issues, please mention "URGENT" in your subject line.

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